Access Self Storage Apprenticeships
Access Self Storage Ltd -London
Customer Service Apprenticeships
£4.25 an hour
Have you ever considered a career in sales? This is an opportunity to start your career gaining skills in a busy sales environment, apply now!
The principle objectives of the Apprentice in Customer Service is to ensure customers constantly receive a high level of service whilst at the same time ensuring the highest level of sales for the company.
Key Responsibilities:
- Deal effectively with sales inquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
- Maximise every sales inquiry to ensure the store hits its target
- Complete all administrative tasks to ensure compliance with company procedures
- Maintain a clean and tidy store
- In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility
- Ensure that the store ‘bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt
- Ad hoc duties
You will be accountable to the Store Manager.
Working week:
- Monday – Sunday 5/7 days per week
- 40 hours per week
- £4.25 / hr – (£170 / week)
- Shift basis. The shifts could be anywhere between 07:00hrs to 18:00hrs
Location: Multiple Locations
Vacancies: 5-6
Duties:
- Sales
- Customer Service
This is a 12 month apprenticeship
Skills required:
- Good telephone manner
- Good Listening Skills
- Can build rapports with customers
- Competent in Microsoft office and Excel
- Ambitious individual that wants to work
- A good level of written and verbal communication skills
- Comfortable working in a small team environment and adapt to lone working.
- Bubbly
- Outgoing
- Self-Motivated
- You need to have a positive attitude
- Flexible
- Flair for sales
- IT Literate
- Lone working
Access Self Storage Ltd is one of the UK’s leading self storage businesses. Self storage is a rapidly growing industry, experiencing phenomenal growth and resilience, even through recession. Currently, Access Self Storage Ltd has stores in 56 locations, from Southampton in the South to Manchester in the North, with the concentration in and around London. Access focuses on providing the following:
- Great value storage solutions with minimal fuss and bother
- A range of car parking spaces
- A full range of serviced Offices for rent
- A specialist Records Management service
- A full service package for small businesses and start-ups